Dialpad AI

Dialpad is an AI-powered customer communications platform built to transform how teams connect, support, and sell—combining voice, video, messaging, and contact center capabilities into one seamless solution. Designed for businesses of all sizes, Dialpad leverages its proprietary AI, DialpadGPT, to deliver real-time transcription, sentiment analysis, call summaries, AI coaching, and automation—all with enterprise-grade security and unmatched scalability.

Key Features:

• AI Recaps: Automated call summaries and action items reduce wrap-up time by 50%.
• AI CSAT: Automatically scores 91% of calls, far surpassing industry averages.
• AI Agent: Deflects up to 54% of customer inquiries without human input.
• AI Live Coach & Playbooks: Deliver real-time coaching and guidance to agents, elevating performance and outcomes.
• AI Scorecards: Instantly grade interactions and scale team evaluations with precision.

Whether you need a cloud contact center, a VoIP phone system, or advanced AI tools to drive sales, Dialpad delivers flexible, secure solutions built to scale with your business. It integrates effortlessly with your existing tools and CRMs while ensuring compliance with SOC 2, HIPAA, GDPR, and more.

Used by thousands of enterprises worldwide, Dialpad’s all-in-one platform is redefining communication in the AI era. Start your free trial or request a demo to experience how Dialpad can elevate your conversations—and your bottom line.

For more information, visit DialpadAI.