Faveo
Scalable, Customizable, and AI-Driven Support Software
Faveo Helpdesk is an advanced support ticketing system designed to empower businesses of all sizes with fast, efficient, and intelligent customer service solutions. Whether you're a startup, an enterprise, or an educational institution, Faveo streamlines support operations through a powerful blend of automation, omnichannel communication, and AI.
Key Features:
- Cloud & self-hosted deployment
- Unlimited agents at affordable rates
- AI assistant (Elea AI) for automated support
- Omnichannel customer communication
- Customizable workflows and plugins
- ITIL/ITSM-compliant service desk
- GDPR & HIPAA compliant
The platform also includes Elea AI, an intelligent assistant that automates ticket resolution, improves response times, and delivers 24/7 personalized customer service. Built-in ITIL/ITSM compliance ensures robust service desk capabilities for IT operations, including asset management, SLA tracking, and automation.
With a strong open-source foundation, vibrant community, and award-winning customer support, Faveo stands as a comprehensive solution for businesses looking to elevate their support experience and scale with confidence.
For more information, visit Faveo.
