Fernand

Fernand is a powerful customer support tool designed for SaaS businesses, delivering a fast, calm, and highly efficient support experience. With a focus on reducing anxiety and increasing productivity, Fernand is optimized for speed and simplicity, offering a range of features that make customer support seamless and efficient.

Key Features:

• Ultra-Fast Performance: Loads in under 100ms with no spinners or delays, ensuring seamless support operations.
• Keyboard Shortcuts: Optimized for efficiency, Fernand offers quick shortcuts for common actions like replying, adding notes, and closing tickets, speeding up response time.
• Smart Replies: Allows agents to execute multiple actions quickly, providing fast, tailored responses to customer queries.
• Stripe Integration: Direct integration with Stripe allows support teams to access customer metadata and handle refunds and payments without switching between tabs.
• Shared Inbox: A collaborative shared inbox that enhances team communication and helps manage multiple support tickets effortlessly.

These features are designed to streamline customer support and increase productivity, especially for small SaaS teams.

For more information, visit Fernand.