MARA Solutions
AI-Powered Reputation Management for Hotels
MARA Solutions is the leading AI-powered platform for hotel reputation management, designed specifically to help hospitality brands elevate guest satisfaction and boost online ratings. Built with love for innovative hoteliers, MARA streamlines how hotels respond to reviews, analyze feedback, and turn guest experiences into competitive advantages.
Key Features:
- Central Review Inbox – Manage all guest feedback from one place, across properties and languages
- Brand Voice AI – Train MARA on your existing replies for fully personalized, human-like responses
- Smart Snippets – Automatically detects review topics and crafts relevant replies using varied phrasing
- Automated Rules – Auto-respond to 4-5 star reviews or queue drafts for human approval
- Review Analytics – Get actionable insights and performance comparisons across multiple locations
- Multilingual Support – Respond to reviews in any language without losing context or tone
- AI-Aided Surveys – Collect more 5-star reviews using intelligent survey routing and response prompts
- Review Widgets – Showcase real-time ratings from trusted OTAs on your website to build guest trust
Trusted by 2,000+ hotels—including Stayery, JUFA Hotels, and The Westin London—MARA helps hospitality teams save time, respond faster, and enhance guest engagement at scale.
Start for free and experience the most advanced AI reputation management system tailored for hotels. No credit card required.
For more information, visit MARASolutions.
